Tag: internal communication

Two signs in a supermarket produce section. On top, the caption reads "Fresh Off The Shelves" and the second "The Story of Speakap"

FRESH OFF THE SHELVES: The unlikely story of an idea that’s reshaping frontline employee experience globally

Anete Vesere: There’s this Silicon Valley myth, isn't there? The one about a lone genius in a garage, living on instant noodles and big ideas, who suddenly creates something world-changing.  This is NOT one of those stories. Or at least…

Reading Time: 4 minutes

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The Global Values Gap: Why Context Matters in Corporate Culture

Janet Hitchen:  I recently read a LinkedIn post where the author mocked a company for listing a core value they considered obvious. They dissed it as a red flag and performative. Many professionals nodded along, dismissing any organisation that dares…

Reading Time: 2 minutes

Poster that has a dartboard with misthrown darts scattered around the target and the slogan "Missing The Point"

Missing the point – and five things that will get your internal comms back on target

by Mike Klein: What's the point of internal communication? The biggest logical error in internal communication is assuming its purpose is to "inform and engage all employees." In my experience, internal communication is most effective when it prioritizes fewer rather…

Reading Time: 3 minutes

Communication pro writing a sad message

Grief in the inbox: communicating the passing of a colleague

by Jen Armel: As a corporate communications professional, you expect to write about change, growth, vision, purpose… But nothing prepares you for the moments when the news you’re tasked with sharing is that a colleague has passed away. Over the…

Reading Time: 2 minutes

A vintage 1950's style poster of a male communication professional with a much larger shadow of a man behind him

The rise of the Shadow Communicator: threat or partner?

by Emily Hecker: Ever discovered someone doing your job… without telling you? It happened to me. One moment I was leading an internal comms function. The next, I stumbled across a job posting in HR. Half of it sounded like…

Reading Time: 3 minutes

Internal Comms Communities – What does AI think?

Internal communication pros and organizations have been saying a lot about AI these days.  But what is AI saying about them? Here's what Claude, an AI tool increasingly beloved among internal communication professionals has to say: Based on my comprehensive…

Reading Time: 6 minutes

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Why Internal Communications Must Be Highly Specific When Implementing Uncomfortable and Unpopular Workplace Changes

by Lizabeth Wesely-Casella: Change is inevitable in business, but that doesn't make it easy—especially when those changes are uncomfortable, unpopular, or met with resistance.  Case in point: the return-to-office initiative.  Nobody, and I mean NOBODY, is eager to undergo that…

Reading Time: 4 minutes

baton pass in track meet being mishandled

If Internal Communication Is a Strategic Function, Why Aren’t We Setting Communicators Up to Succeed?

by Debbie Braden: We can’t grow the profession if we’re not willing to reach back and pull the next generation forward. There’s a wave of early-to-mid-career communicators stepping into roles filled with potential. They’re asked to create content, promote leadership…

Reading Time: 4 minutes

a figure of a man composed of chocolate-hazelnut spread

Nutella Man – How organizations opt for “smooth sameness” when it comes to employee communication

by Dr. Leandro Herrero: Companies spend millions on finely segmented marketing. They define customer personas, profile audiences, tailor content for Gen Z or Gen X. Yet, when it comes to internal communications, the same companies spread their messages like Nutella:…

Reading Time: 4 minutes

Rogue logo with tag line: "dare, risk, dream"

Are you an IC pro who’s stuck? It’s time to “go rogue.”

by Mike Klein: One of the biggest problems standing in the way of internal communication being seen as a genuine strategic lever in most organizations comes down to organizational politics - the need to align #IC’s priorities and resource levels…

Reading Time: 3 minutes

The Future of Internal Communication: Perspectives from an AI Futurist

The Future of Internal Communication: Perspectives from an AI Futurist By Dan Sodergren: Internal communication has never been more critical—or more complex. In a world where hybrid work is the norm, AI is reshaping workflows, and employees are drowning in…

Reading Time: 5 minutes

AI-generated photograph of young woman in city with a tablet compujter with "AFRICA-THE FUTURE" on screen

The Future of Internal Communications in Africa: What’s Next?

by Oluchi Ezeugo: The way we communicate at work is changing fast. In Africa, where businesses are navigating rapid digital transformation, diverse workforces, and unique cultural dynamics, internal communications is evolving in exciting ways. As organizations grow, they must rethink…

Reading Time: 4 minutes

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