by Martin Pettinati: In every organization, there are two types of noise: the chaos of a crisis and the silence of daily routine. During crises, we instinctively turn to communication: leaders need to reassure, align, and move fast. Communication then…

Reading Time: 3 minutes

by Ezri Carlebach: The story of the past hundred years is the story of technology driving change. Electricity, atomic energy, nuclear weapons, computers, the Internet, genetic engineering, artificial intelligence, drones, rockets, robotics… but beyond that, it’s the story of how…

Reading Time: 6 minutes

by Mike Klein and Janet Hitchen: As waves of political, social, and economic turmoil sweep across markets, we’re seeing signs that some executives are shifting - or are likely to shift - towards what we call "Command and Control 2.0".…

Reading Time: 2 minutes

by Ann-Marie Blake: About a month ago, I was a guest on a webinar that posed some tough but timely questions about communicating through chaos. We’re living through a time of disruption: geopolitical instability, deepening divisions, and a flood of…

Reading Time: 2 minutes

by Priya Bates, ABC, SCMP, MC, IABC Fellow: Why this moment demands reflection, recommitment, and courageous communication There’s no question—we are living through a time of chaos. War, climate crises, rising extremism, economic volatility, and mass polarization are testing the…

Reading Time: 4 minutes

By Mike Klein and Janet Hitchen: The second half of our Navigating Disruption podcast season brought together communication leaders with diverse perspectives and experiences to explore how our profession is confronting unprecedented challenges. From AI-powered personalization to the shifting expectations…

Reading Time: 7 minutes

by Silvia Cambie: Remember the times when frantic leaders would beg us to help them out with their poor employee survey results? Those were ‘the’ moments for senior communicators to shine. We would kick into action, tap into our core…

Reading Time: 3 minutes

by Michael Nord: In large organizations, change and transformation projects are a constant. Whether it's a digital transformation, restructuring, or new ways of working, organizations too often focus heavily on the process - defining frameworks, implementing new systems, and ensuring…

Reading Time: 2 minutes

by Louise Thompson: Many senior communications leaders still find themselves marginalised in strategic discussions and decision making. And this comes at a time when you would think our skills, insight and expertise would be more in demand than ever, as…

Reading Time: 4 minutes

By Janet Hitchen and Mike Klein:  Over the past months, our Navigating Disruption podcast has brought us into fascinating conversations with some of the brightest minds in organizational communication. Reflecting on our discussions with Jason Anthoine, Christopher Wade, Natasha Plowman,…

Reading Time: 5 minutes

By Louise Thompson: We've all been the new kid at some point in our lives, haven't we? (I still remember that feeling of having to be peeled away from my mom when I started nursery!) But when you start a…

Reading Time: 5 minutes

by Mike Klein and Orla Clancy: A new conversation is beginning to develop among communication professionals about “Communication Leadership.” At its essence, it's about the role of communication professionals as conscious and intentional participants in the events they communicate. In…

Reading Time: 2 minutes