By Mike Klein In the times of unpredictability we are facing, leadership paralysis is real.  As noted author and change innovator Dr. Leandro Herrero noted in our recent conversation, leaders across industries are "restless" and "don't know exactly what to…

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by Neil Morgan: Digital transformation is accelerating once again, this time driven by the rise of artificial intelligence. However, too many organizations still focus on the tools, not employees. I’ve seen several examples of companies who treat digital tools as…

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by Kanika Bedi: I still remember a late-night call from a colleague during a brewing social media storm. We were in damage control mode, scrambling to understand the facts, align internally, and prepare a public response. The pressure was immense…

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By Mike Klein: Even as organizations grapple with the challenges of AI and the potential for sweeping changes in organizational ranks, there remains a lot of continued emphasis on “employee experience” and continuing a decades-long trend, in “employee engagement”.   Deploying…

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by Rosemary Sweig: AI is here, and most employees are not ready for it. Just look at LinkedIn, where many conversations around AI in communications are still centred on how to spot who is using AI and forming AI resistance…

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by Charlotte Otter: (excerpt number one of two, exclusively for Strategic.Global) The leadership crisis  Through almost any lens, our current context is not great. We live in a world at war. The planet is discernibly hotter. A very small number…

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“Intelligent people, when assembled into an organization, will tend toward collective stupidity.”—Dr. Karl Albrecht  That zinger from Dr. Karl Albrecht recently stopped me in my tracks. Not because it was shocking—because it was familiar. Albrecht calls it the organizational smart…

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by Natja Igney: This is the first in a series of three articles, each exploring a critical phase of crisis communications and reputation management. Although tactical responses are typically delegated to middle management, strategic responsibility - including the function of…

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by Jen Armel: May marks Mental Health Awareness Month in both Canada and the United states - a time to reduce stigma, encourage open conversations and champion support. As communications professionals, we often craft the narratives that bring these initiatives…

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by Dionne Ligoure: From a professional standpoint 2025 is a significant year for me. I will be celebrating three (3) decades of professional experience. I started my career straight out of university with a couple of detours in between to…

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by Clarissa van Emmenes: Customer relationships are the cornerstone of business success, yet many organisations underestimate the role of communication in shaping those relationships. Beyond informing or persuading, communication has the power to build trust, strengthen connections, and foster loyalty.…

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What the 2025 CSCE professional development survey reveals about growth, recognition, and the myth of mastery in communication. by Sia Papageorgiou FRSA, FCSCE, SCMP, Co-founder, Centre for Strategic Communication Excellence If you’ve been working in communication long enough, you’ve probably…

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