Jennifer Wah: The following anecdote is fictional and presents an imaginary ethical dilemma from a real-life scenario almost 50 years ago.  The year is 1977, and you’ve just started working in communications at the Ford Motor Company, where a car…

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Mike Klein: I've attended practitioner conferences where in-house teams compare notes, internal communications gatherings focused solely on employee-side issues, and countless mixed events where consultants and clients maintain careful professional distance.  But I'd never attended an agency-focused conference—where top global…

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We have issued the following statement in response to recent reports highlighting potential conflicts of interest within Government. The PRCA Head of Public Affairs, Louise Whatham, said: “These reports about potential conflicts of interest raise serious concerns. Is it any…

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Dr Leandro Herrero: Culture has been declared dead more times than we can count. Each decade brings its own assassin — strategy, process, leadership, engagement, agility, purpose, wellbeing, now AI. Yet it survives every attempt, reborn under a new name.…

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The Chartered Institute of Public Relations (CIPR) has published new research revealing that limited access to industry professionals and work experience is deterring the next generation from choosing careers in public relations and communications. The report - Choosing Public Relations:…

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Mike Klein: Day One of the ICCO Global Summit in Mumbai offered a snapshot of things that are top of mind for top global communication and PR agency leaders, and indeed, some which are keeping them awake at night.  Certain…

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By Mimi Kyazze, Strategic columnist. The modern boardroom is a team sport. For today’s communication leaders, understanding how boards operate as high-performing, agile teams offers valuable insights for communicating with, within, and alongside them. ‘The Boardroom: A Team Sport’. That…

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By Chioma Orji. In an era defined by uncertainty, the leaders who thrive are not those who hold the most authority, but those who build the strongest networks. Leadership today is less about commanding systems and more about connecting them,…

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By Katharina Auer, Strategic columnist. Internal Communications is not about sending messages or acting as an internal mailbox, our role is to help drive behaviors, align the organization to a shared direction and goals, and demonstrate our impact on business…

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Erla Björg Eyjólfsdóttir: In today’s always-on communication environment, every opinion has the potential to  become a headline — and every social post can ripple across the reputational ecosystem of a brand.  For public relations (PR) professionals, this reality presents a…

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Dustin Siggins: Advertising buys reach. Earned media builds trust. The first delivers speed and certainty; the second creates staying power, credibility, and resilience throughout a brand’s life cycle. But credibility doesn’t happen on its own — it requires curiosity to…

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Mike Klein and Ambuj Dixit: As AI reshapes the future of work globally, India sits at a unique intersection—home to hundreds of Global Capability Centers (GCCs), a rapidly growing domestic corporate sector, and cultural patterns that both complement and challenge…

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