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VERY simply, constant and consistent communication is the key to maintaining a sense of “belonging” regardless of where one might actually be located, writes Kirk Hazlett. I vividly recall, as a young public affairs intern who had been given a…

IN March 2020, when many of us packed up our offices and were plunged into remote working, internal communication was catapulted to a much higher position on the priority lists of companies, writes Siobhán Howe.  Suddenly, the internal communication specialists…

WE all hope and no doubt aspire to be good bosses, nurturing teams so everyone is fulfilled, reaches their full potential and is proud to work for an organization that looks after its staff, writes Zaiba Malik.  A recent McKinsey…

OVER the last twenty-plus years, organizations have been focused on finding a single "magic number" as the ultimate gauge of organizational health, writes Mike Klein. The two main candidates have been the "employee engagement (EE) score: or an "employee Net…

THIS year’s pre-Davos period saw the usual flurry of analysis, with five major reports on trust and risk – totaling 280 pages – emerging between 11 and 18 January, writes Rod Cartwright, principal at Rod Cartwright Consulting, special advisor to CIPR’s…

BUSINESSES globally have never been under such pressure, financially, politically and ethically. With stakeholders taking to social media and messaging platforms at the first hint of a problem, a business’ failure to respond quickly and effectively can rapidly exacerbate the…

NOW that International Women’s Day and Women’s History Month are behind us, we reflect on gender equity and pause to think if we can see any visible, positive change, writes Grace Keeling, co-founder and comms growth partner, Made By Giants.…

IF an organization doesn’t already have a Business Continuity Plan (BCP), a crisis management plan and a supporting crisis communication plan its executives should make developing them an immediate priority, writes Bob Jensen, senior managing director at Strat3 LLC in…

DIVERSITY, equity and inclusion are too often used interchangeably but it is important that we remain aware of the standalone significance of all three elements and the interplay between them, writes Paula Cerruti, senior account manager, Reputation Inc. Continue reading…

COVID-19 had a huge impact on the world, on each of us, and on the way crisis communication was viewed by many people, writes Amanda Coleman, author and director of Amanda Coleman Communications Ltd. The suggestion that a crisis could…

IN some situations a crisis can last for an extended period of time, although this is not common. There is an assumption that a crisis may last for a day or a week or possibly even a month and, until…

STRATEGIC communications isn’t just the “what” you say. Of course, the message is important. But anyone can throw together some communications tactics and call it a day, writes Jennifer Lemmert. When I’m planning a communications strategy, I look at who…