by Abhi Shanker: During a meeting with an external vendor earlier today, they mentioned, "if you want to conduct randomized training for your employees, don’t bother training them." It took me a moment to understand the statement, but it clearly…

Reading Time: 3 minutes

by Howard Krais: Just over a year ago, the book “Leading the Listening Organisation” that I co-authored with Kevin Ruck and Mike Pounsford was published.   Central to the book is the belief that we have entered a time where listening…

Reading Time: 2 minutes