Tag: change

A book launch is usually a marketing event. But Dr Jen Frahm's book launch on Change Communication looked, before long, like an audit of where the profession actually stands. To mark the release of her new book, Change Communication -…

Verónica Lombardo: A Latin American company invested millions in Copilot. Licenses for the whole team. Technical training. The year's flagship project. Eight months later: 11% actual adoption. What went wrong? Nothing technical. Absolutely nothing technical. What was missing wasn't in…

A Strategic Conversation - Dr. Leandro Herrero and Mike Klein: Management has a comfort problem. Not a strategy problem, not a talent problem - a comfort problem. And that comfort is built on linearity. Do this, then this, then this.…

Kateryna Byelova: The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) shapes cultural and tourism agendas for the Emirate, while bringing together more than 2,400 employees across diverse sectors. An organization that influences cultural experience cannot treat…

by Siobhán Howe: During times of organisational change, maintaining relationships with stakeholders, both internal and external, is crucial to the ongoing success of any organisation. Richard Branson wisely noted, "If you take care of your employees, they will take care…

by Clarissa van Emmenes: Growth is exciting, but it’s rarely straightforward. As businesses scale, things move faster. Teams grow, priorities shift and the strategy evolves (whether intentionally or not). But the messaging doesn’t always keep up. Somewhere along the way,…

by Lizabeth Wesely-Casella: Change is inevitable in business, but that doesn't make it easy—especially when those changes are uncomfortable, unpopular, or met with resistance.  Case in point: the return-to-office initiative.  Nobody, and I mean NOBODY, is eager to undergo that…

by Jaci Neal and Larraine Solomon: The words “We’re going to be making a few organisational changes” are enough to strike fear into the heart of any employee. “Does this mean I will lose my job?” and “what will this…

by Louise Thompson: Tell me if you've ever been in this position? As a comms leader, you are asked to lead the development of a strategy and a narrative for some upcoming organisational change. Perhaps as a communications manager, you…

by Nikki Brooks "That’s not my job. The comms team should be handling this." Sound familiar? Middle managers are expected to be the bridge between leadership and employees during change. But without the right tools, training, or buy-in, they don’t…

by Michael Nord: In large organizations, change and transformation projects are a constant. Whether it's a digital transformation, restructuring, or new ways of working, organizations too often focus heavily on the process - defining frameworks, implementing new systems, and ensuring…

by Abhi Shanker: During a meeting with an external vendor earlier today, they mentioned, "if you want to conduct randomized training for your employees, don’t bother training them." It took me a moment to understand the statement, but it clearly…