Tag: change communication

A book launch is usually a marketing event. But Dr Jen Frahm's book launch on Change Communication looked, before long, like an audit of where the profession actually stands. To mark the release of her new book, Change Communication -…

Kateryna Byelova: A restructuring. 7,000 employees. 13 countries. In 2024, National Bank of Kuwait (NBK) undertook one of its largest internal transformations in recent years, reshaping its grading structure across markets and employee groups. Context: the human reality of restructuring…

by Helen Baldwin: A few years ago, I was brought in to rescue a struggling transformation programme at a global energy company. It was their 10th Communications Lead in just over two years - not exactly a vote of confidence…

by Nikki Brooks "That’s not my job. The comms team should be handling this." Sound familiar? Middle managers are expected to be the bridge between leadership and employees during change. But without the right tools, training, or buy-in, they don’t…

by Caroline Kealey: One thing we can probably all agree on is that 2025 is off to one hell of a start. It’s shaping up to be a doozy of a year: We’ve got mind bending polycrises, the normalization of…

by Andras Vicsek: In a world of constant disruptions—geopolitical challenges, rapid advancements in AI, energy concerns, and more—the greatest challenge for organizations isn’t just adapting; it’s staying resilient. Change is no longer an event; it’s a way of life. In…