by Anthony Monks: Artificial Intelligence (AI) is dominating workplace conversations and internal communications is no exception. Promising faster workflows, richer insights and hyper-personalised content, AI offers incredible opportunities to transform how organisations connect with their people. But with opportunity comes…

Reading Time: 5 minutes

by Silvia Cambie: Remember the times when frantic leaders would beg us to help them out with their poor employee survey results? Those were ‘the’ moments for senior communicators to shine. We would kick into action, tap into our core…

Reading Time: 3 minutes

by Philippe Borremans: The question of when AI should be used in crisis communication strategies lies in the tension between efficiency, empathy, and precision. AI can monitor sentiment in real time, provide multilingual support, and even predict emerging crises (1)…

Reading Time: 4 minutes

by Dan Sodergren: Talking with some extremely clever people in the internal comms world, I think that I have a feeling. That right now, a LOT of internal comms people are NOT using AI for the right thing.  Yes ,…

Reading Time: 4 minutes

by Shel Holtz: Employees are often the last stakeholder group to get any attention. That's problematic on a number of levels. Employees are not only the people who keep the organization running, but they are also the most credible source…

Reading Time: 8 minutes

Dr. Leandro Herrero's Monthly Column for Strategic: The work of Dr Iain McGilchrist on the brain’s hemispheres, challenges the simplistic notion that the brain’s left and right hemispheres serve distinct, modular functions, one for logic, the other for creativity. Instead,…

Reading Time: 4 minutes

by Silvia Cambie: Artificial intelligence is nothing new. It has been around since the 1950s when computer scientist John McCarthy coined the term. In the past ten years, thanks to big data, Cloud computing and mobile devices, AI has been…

Reading Time: 3 minutes

by Dana Poole: 63% think business leaders deliberately mislead them. 88% fear job loss. And here you are, tasked with implementing #AI in your organisation. Welcome to the toughest challenge in #changeleadership - driving #AItransformation in an era of broken…

Reading Time: 4 minutes

by Kevin Keohane: In the rapidly evolving landscape of artificial intelligence and professional communication, there's a profound truth that often goes unnoticed: The quality of our output is fundamentally determined by the quality of our input. And at the heart…

Reading Time: 3 minutes

By Daniel Mendez, Founder of #CommsJobs Many people ask me for my golden advice on using Generative AI (GenAI) in corporate communications. My answer? Don’t self-sabotage. GenAI platforms are fantastic at some things but awful at others. The key is…

Reading Time: 2 minutes

The Institute of Internal Communication (IoIC) has launched a new initiative to sustain standards and trust in internal communication in the age of AI - its AI Ethics Charter. Developed in collaboration with IoIC’s most experienced members, the Charter sets…

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by Katharina Auer: Artificial intelligence (AI) has the potential to transform the landscape of corporate communications, offering both exciting opportunities and potential pitfalls, particularly with GenAI. What is AI? Artificial Intelligence (AI) is the simulation of human intelligence processes by…

Reading Time: 4 minutes