#WeLeadComms: Sara Miller

Today, the #WeLeadComms spotlight falls on Denver-based Comms and AI Strategist Sara Miller.

Sara’s 20+ year career has taken her from cloud computing to SaaS product launches to fintech boardrooms to engineering firm newsrooms. Her latest destination: the intersection of AI and Communications, where she’s helping Comms leaders stop experimenting and move from tactical execution to strategic partnership.

Sara built her career across some of the most complex, fast-moving organizations in tech and professional services, including nearly six years at Amazon Web Services, with leadership roles at Hitachi Vantara, IHS Markit (now S&P Global), and CH2M (now Jacobs). Through all of it, one pattern kept showing up. Comms teams weren’t struggling because they lacked talent. They were drowning in execution with no framework to operate at the strategic level the business needed. When AI entered the picture, the gap got wider. Everyone was told to “have an AI strategy,” but nobody was helping Comms leaders figure out what that looked like.

That’s the problem Sara solved. She launched SB Miller Comms (www.sbmillercomms.com) to bring a Communications-first approach to AI adoption with practical workflows, governance guardrails, and measurable results leaders can actually see.

What sets Sara apart is what she calls the “AI-First Mindstate,” the behavioral shift where AI becomes a natural part of how work gets done rather than something you try when there’s time. Her five-step methodology takes teams from brainstorming problem statements to standardizing and scaling prompts, agents, and workflows, with human judgment built into every step.

Here’s what Sara believes: AI can draft the message, but it can’t read the room, navigate leadership dynamics, or feel the difference between a message that’s technically right and one that lands. That’s the Comms professional’s value.

Sara works with Communications leaders through strategy sessions, workshops, implementation strategy and support, and strategic advisory services. If you’re navigating this shift, she’d love to connect.